Delivery and payment

Who delivers your order

Every product on Herbal360 is shipped by its own seller. After you submit the form, the seller's team calls you to confirm the order and your full address with PIN code, and then sends the parcel through the delivery option that works best for your area. The team tells you during the call how the parcel will reach you.

Cash on delivery

You pay in cash when the parcel is handed over to you. There is no prepayment, and no card or UPI details are needed at any stage on our site. Please keep the amount confirmed on the call ready for the courier.

  • No prepayment and no online payment on Herbal360
  • The amount is confirmed by the seller's team before shipping
  • The price is the seller's promotional price and may change

Where the seller delivers

Most sellers deliver across India. Some products have regional limits set by the seller — for example, delivery only to certain states. When this applies, we mention it on the product page. If your area is not covered, the seller's team will tell you during the call.

Changes, returns and questions

To change the address, the number of packs or to cancel before shipping, tell the seller's team during the confirmation call or when they call back. Questions about a parcel that is already on its way, returns and exchanges are handled by the seller according to their terms. Herbal360 does not hold stock and does not take payments, but we are happy to help you find the right contact: info@herbal360.in.

Is delivery free?

Delivery terms are set by each seller and are explained during the confirmation call together with the final amount. You will know the total before the parcel is shipped.

Can I pay by UPI or card?

Orders through Herbal360 are cash on delivery. If a seller offers other options at the door, their team will tell you during the call.